We craft worry-free ownership experiences for Punta de Mita's most celebrated estates, blending meticulous property care with intuitive concierge service for you and your guests.
Eighteen years of bespoke property care throughout Punta Mita.
Concierge at the Bay is a property management house with 18 years of continuous operation in Punta Mita. We specialize exclusively in luxury residences, deploying a seasoned team to safeguard every detail of your estate and financial stewardship.
Our headquarters in the Anclote district places us minutes from every enclave in Punta Mita, allowing us to mobilize our in-house staff or trusted partners the moment a need arises.
Decades of white-glove hosting have taught us that unforgettable vacations hinge on anticipation. We curate every touchpoint so owners and guests simply arrive and exhale—our clients' experiences remain our most powerful introduction.
Tailored estate programs
Dedicated property directors align maintenance, staffing, and reporting with how you live in each home.
Trusted artisan network
Chefs, captains, florists, and caretakers refined over years of collaboration, vetted for discretion and excellence.
Years stewarding Punta Mita
Deep local knowledge since 2007
In-house specialists
Concierge, engineering, housekeeping
Preferred partners
Vetted suppliers & guest services
Anclote · Punta Mita
From transparent financial guardianship to hands-on technical care, every discipline is in-house so you never have to juggle separate vendors.
We conduct a weekly visit to your property to inspect all areas and appliances, ensuring everything is in proper working condition and up to date. This includes identifying and addressing minor issues when possible. Areas reviewed include appliances, lighting, plumbing, electronics, air conditioning systems, and more.
Our team performs a detailed inspection of all appliances and equipment to confirm proper functionality. A maintenance report is prepared after each visit, and if further action is required, we will notify you and request authorization when necessary.
When repairs are needed, we first work with the unit's warranty whenever applicable. If the issue is not covered, we coordinate directly with trusted service providers. We also manage all warranty claims with the developer when required. For transparency and quality assurance, we provide two quotes per repair so you can approve the best option in terms of price and quality before any work is carried out.
You no longer need to worry about traveling to town to pay bills. We take care of payments for electricity, gas, phone, internet, water, property tax (predial), trust fees, and other utilities. At the end of each month, you will receive an itemized statement along with scanned copies of all paid bills.
This service includes a thorough weekly cleaning, covering sweeping and mopping all floors (including terraces), bathrooms, kitchen cleaning (dishes, glassware, etc.), bed making, plant watering, window and balcony cleaning, and more. The same trusted housekeeper will always attend your home to ensure consistency and quality.
A monthly photographic report is sent via email or WhatsApp to keep you fully informed about the condition of your property. In the event of damage caused by storms or renters, we will provide detailed before-and-after photos as needed.
Our concierge services are designed to help organize and enhance your stay, making it as comfortable and enjoyable as possible. We assist with booking massages, tours, airport transportation, private chefs, taxi services, car rentals, water sports, and any other services you may need. All prices are provided in advance for your approval before booking.
These services include receiving Amazon and other deliveries, managing construction warranties with your builder, making additional sets of keys, handling dry cleaning, conducting regular property inventories, assisting with shipping coordinated by decorators or third parties, golf cart washing, and setting up TV and Wi-Fi systems, among others.
We conduct a weekly visit to your property to inspect all areas and appliances, ensuring everything is in proper working condition and up to date. This includes identifying and addressing minor issues when possible. Areas reviewed include appliances, lighting, plumbing, electronics, air conditioning systems, and more.
Our team performs a detailed inspection of all appliances and equipment to confirm proper functionality. A maintenance report is prepared after each visit, and if further action is required, we will notify you and request authorization when necessary.
When repairs are needed, we first work with the unit's warranty whenever applicable. If the issue is not covered, we coordinate directly with trusted service providers. We also manage all warranty claims with the developer when required. For transparency and quality assurance, we provide two quotes per repair so you can approve the best option in terms of price and quality before any work is carried out.
You no longer need to worry about traveling to town to pay bills. We take care of payments for electricity, gas, phone, internet, water, property tax (predial), trust fees, and other utilities. At the end of each month, you will receive an itemized statement along with scanned copies of all paid bills.
This service includes a thorough weekly cleaning, covering sweeping and mopping all floors (including terraces), bathrooms, kitchen cleaning (dishes, glassware, etc.), bed making, plant watering, window and balcony cleaning, and more. The same trusted housekeeper will always attend your home to ensure consistency and quality.
A monthly photographic report is sent via email or WhatsApp to keep you fully informed about the condition of your property. In the event of damage caused by storms or renters, we will provide detailed before-and-after photos as needed.
Our concierge services are designed to help organize and enhance your stay, making it as comfortable and enjoyable as possible. We assist with booking massages, tours, airport transportation, private chefs, taxi services, car rentals, water sports, and any other services you may need. All prices are provided in advance for your approval before booking.
These services include receiving Amazon and other deliveries, managing construction warranties with your builder, making additional sets of keys, handling dry cleaning, conducting regular property inventories, assisting with shipping coordinated by decorators or third parties, golf cart washing, and setting up TV and Wi-Fi systems, among others.
Every service tier is customized for the way you live in Punta Mita.
Beachfront villas, hillside hideaways, and branded residences across Punta Mita managed with white-glove precision.
Discover every residence with our partner, Mita Rentals
Strategic Partner
We publish the full catalog of estates with our exclusive rental partner so you can explore availability, galleries, and concierge notes in one place.
Whether you prefer a quick WhatsApp exchange or a detailed email brief, our Punta Mita team replies promptly with the next steps.
Punta de Mita · México
Avenida Las Redes Andador #18, Nuevo Corral del Risco, Punta Mita, Bahía de Banderas, Nayarit, CP 63734
